1. What we collect
- Contact details: your name, email and phone number.
- Delivery details: your address, so we can send your order.
- Order history: what you bought, sizes and colours.
- Messages: anything you send us by WhatsApp, email or our contact form.
- Birthday month (optional): only if you choose to share it, to send you a small birthday note. You can change or remove it any time in your account.
- A friend’s email, if you invite her: we use it only to send that one invitation, and never add her to our list.
- Payment: handled by [支付服务商]. We do not see or store your full card or bank details.
2. How we use it
- To process, deliver and update you on your order.
- To reply to your questions and fix any problem with your order.
- To send our small wins and new drops, only if you said yes. You can unsubscribe in one click.
- To improve our pieces, using feedback you choose to give us.
- To run our tester and referral programmes, if you join them.
4. Your photos and reviews
Many of our customers prefer not to be seen online, and we respect that.
We will only share your photo, name or review on our website or social media if you give us clear permission first, and you can ask us to take it down at any time.
5. How long we keep it
We keep order records for [X] years, as required for accounting. Other details are kept only as long as we need them, then deleted.
6. Your choices
Under Malaysia’s Personal Data Protection Act 2010, you can ask us to:
- Show you the details we hold about you
- Correct anything that is wrong
- Stop sending you marketing messages
- Delete your details, where we are not required to keep them
Just message us. We’ll reply within 24 hours and act on it within [X] days.
8. Keeping it safe
Our site uses a secure connection, and only the people who need your details to serve you can see them.
9. Contact us
Questions about your data? Contact [负责人姓名] at [联系邮箱].
[公司名称] · [SSM 注册号] · [营业地址]
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